SHIPPING POLICY — OACW OUTSIDE A CANVAS WEAR™

Operated by B’s Mystical Honeycomb, LLC

Processing Times

  • All products are made to order.

  • Standard production time is 2–7 business days before shipment.

  • Orders begin production immediately and cannot be changed or canceled once submitted.

Shipping Times

  • Delivery times vary by destination and carrier.

  • Estimated delivery windows are shown at checkout.

  • Carrier delays, weather issues, customs holds, or unforeseen disruptions are outside our control.

Tracking

  • A tracking number is emailed once your order ships.

  • Customers are responsible for providing an accurate and complete shipping address at checkout.

Missing, Lost, or Stolen Packages

Packages Marked “Delivered”

If the carrier marks a package as Delivered, OACW OUTSIDE A CANVAS WEAR™ is no longer responsible for the package. This includes:

  • Theft

  • Misdelivery

  • Packages taken from porches, mailrooms, or shared spaces

Customers must contact the carrier directly to file a claim.

Packages Lost in Transit

If tracking shows no delivery scan or the package is lost in transit, contact us within 7 days of the last tracking update. We will:

  • Open an investigation with the print provider

  • Replace or refund the order if confirmed lost

Incorrect or Incomplete Addresses

If the customer enters an incorrect or incomplete address, the customer is responsible for reshipment costs.

Courtesy Replacements

OACW OUTSIDE A CANVAS WEAR™ may offer a one‑time courtesy replacement at our discretion. This is not guaranteed.

Legal Signature Block

OACW OUTSIDE A CANVAS WEAR™ B’s Mystical Honeycomb, LLC 39 N Main St, Apt 410 Washington, PA 15301